All of our lampshades are made to order and we aim to ship your order within 3-7 working days. We offer free shipping to all mainland Uk and parcels are dispatched via a tracked and signed Parcelforce service. Please note that a signature will be required on delivery. Please provide your mobile number to receive SMS notification on day of your delivery.
All other delivery costs are listed below:
- Scottish Highlands/ Scottish Islands Isle of Wight – £15.00
- Channel islands, Isle of Man, Isle of Scilly – £22.00
- Northern Ireland and Republic of Ireland – £20.00
We ship out of the UK, to EU and International deliveries. Please contact us to arrange this and we will require your full address and size of order so postage can be calculated.
Customers are responsible for import duty, handling fees or custom charges.
Please remember that all of our shades are lovingly handmade to order. We ask that you check measurements of your chosen shade and that it suits your table/floor or ceiling space.
We are available to advise you on sizing of your shade and please let us know if you require a fabric swatch; we will be more than happy to send one out to you.
Once your order has been placed, if you need to cancel, please do so within 24 hours. After this time period your shade will be in the process of being made and cancelation will not be possible.
If your shade arrives damaged or faulty, please inform us with 24 hours of receiving delivery. Contact us with your name, address and order number and images of the damaged shade, so a replacement can be made.
Contact us at [email protected] for questions related to refunds and returns.